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InformationDelivery terms and pricesStandard Delivery: £FREE (Royal Mail, 1-4 working days)Special Delivery: £6.00 (Royal Mail, next day before 1pm) Europe & Ireland: £6.50 (Air Mail where applicable, 4-8 working days) Rest of World: £ t.b.a (Air Mail, 4-14 working days) UK Orders: All items are dispatched to Royal Mail, so they should arrive with your morning’s post. Some orders may require a signature on delivery. You can specify an alternative delivery address i.e. your work place if this is more convenient. If you need an order especially urgently, please contact our customer services team sales@poshbaglady.com or +44 (0)7881 808288 who will be more than happy to help. Overseas Orders: Please order your items by contacting us direct on sales@poshbaglady or call us on +44 7881 808288. Please note that on orders outside of the EU, local import duties may be payable upon receipt. We will get a quote for shipping and once that cost has been approved by yourself, your goods will be despatched. All orders on this site will be charged in British Pounds Sterling. Everything from poshbaglady comes beautifully packaged and each bag is supplied with its own dust cover. Our GuaranteeOur commitment to providing personal customer service and product quality plays a key part in our success. Remember that our leather handbags are made from the finest leather, which as it is a natural material, the leather may vary slightly from piece to piece.Returns PolicyWe want you to enjoy your handbag. If you want an exchange or refund, simply fill out the return form with your order and return the item/s to us within 30 days from date of purchase.Our guarantee is in addition to your statutory rights. For help at any time call customer services on 07881 808288 or email info@poshbaglady.com Our postal address for returns is: poshbaglady Ltd 8 Chess Close Parkfield Latimer Bucks HP5 1UU When returning items we recommend that you obtain a Certificate of Posting from you local Post Office, keep this safe. Please note that goods are returned to poshbaglady at your own expense. Payment MethodsAll transactions are in pounds sterling. We accept online payment via paypal in a secure environment with the following credit and debit cards:(Please note you do not need to have a Paypal account to fulfil this transaction ) Visa Mastercard Visa Delta Maestro / Switch Stock AvailabilityWe try our hardest to maintain a good range of handbags as opposed to high stocks of one particular item, therefore we cannot ensure permanent availability of all items. If something is out of stock, we'll always provide you with either an expected delivery date or suggest alternative bags.Care adviceTo keep your poshbaglady handbag in top condition we recommend that you keep it in its dust bag when not in use. The leather bags can be cleaned with a very soft cloth whereas the non-leather bags can be cleaned more thoroughly with some washing-up liquid and a wet cloth.Leather handbags can also be treated with a professional stain resistant spray if you wish - follow the instructions on the can. |
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